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Accrua Academy

Accrua University: hospital billing and auditing courses

Hospital Billing and Claims Audit Program, taught with the methodology of people who run hospital revenue cycles every day. Private healthcare and Brazil's public system (SUS), from pre-billing to denial appeals, training on the systems that show up in job postings.

Class 1 · Q1/2027

Learn to turn care into revenue. And to turn that into a career.

No college degree or healthcare experience required. Just the will to understand how a hospital's money is created, lost and recovered.

5 live classesof 2 hours, with recorded and written material
R$ 840in up to 10 interest-free card installments
Access to job openingsat Accrua and its clients, with no obligation
Why now

A profession with real demand, and few people truly prepared.

Every episode of care in a hospital becomes a bill. Between that care and the money in the bank lies a maze of rules: payer contracts, the TUSS table, CBHPM, Brasíndice, implants (OPME), TISS forms, audits, denials, appeals. Those who know this maze are the ones who make sure the hospital gets what it is owed.

15.9%of everything private hospitals billed in 2025 was denied on the first billing attempt (Anahp, Observatory 2025). Every point less is the work of billing staff and auditors.
78 daysis the average time hospitals wait to get paid by payers, while they pay suppliers in 46. Billing right the first time shortens that wait.
R$ 2,552is the average salary of a hospital billing specialist in Brazil, and R$ 3,500 the median for a medical claims auditor. Those who master TISS, OPME, contracts and denial appeals sit at the top of that range.

Job postings ask for the same things: TISS XML, TUSS, payer contracts, OPME, denial handling, hospital systems. Most courses teach the theory and stop there. We teach with the bill in hand, in the system, with the payer rule open beside it. That is how we work; that is how you will learn.

Who it's for

Three people, one starting point.

Profile 1

You've never worked in healthcare.

You come from administration, finance, retail or customer service. You know how to handle spreadsheets, deadlines and customers, but you've never seen a TISS form. This course is your entry point: in five classes you'll understand how hospitals bill, why they lose money and what a billing specialist does to prevent it. No college prerequisite.

Profile 2

You already do billing, but want to stop being an assistant.

You enter charges, check forms, take a beating from denials and feel you learned by improvising. Here you get the method: contract read before the bill, items validated against the rule, appeals written to be accepted. It's the difference between the billing clerk who executes and the analyst the hospital doesn't want to lose.

Profile 3

You want to move into auditing.

You're a technician or nurse, working in care or billing, and you want the side of the table that judges the bill: pre-audit, concurrent audit, medical necessity, OPME, negotiation with payers. The course shows both tracks side by side because, in practice, a good auditor is one who understands billing from the inside.

If you saw yourself in one of the three, the Q1/2027 class was designed for you.

What you'll walk away knowing

After five classes, you'll be able to:

  1. 01Explain the hospital revenue cycle end to end: scheduling, eligibility, authorization, care, bill, billing, audit, denial, appeal, payment.
  2. 02Build and check an insured hospital bill: daily rates, fees, supplies, drugs, OPME, professional fees, bundles.
  3. 03Read a payer contract and know what it allows you to charge, by which table (TUSS, CBHPM, AMB, Brasíndice, SIMPRO) and under which rule.
  4. 04Generate, validate and transmit forms in the TISS standard, and understand what happens on the other side, at the payer.
  5. 05Bill Brazil's public system (SUS): SIGTAP, AIH, APAC, BPA, SIA/SUS and SIH/SUS, with the compatibility rules that sink a bill.
  6. 06Classify a denial (technical, administrative, linear), decide whether an appeal is worth it and write an appeal the payer accepts.
  7. 07Perform pre-audits and claims audits: medical necessity, medical record, evidence, opinion.
  8. 08Run billing and audit routines in the most widely used hospital systems on the market and on the Accrua platform.
  9. 09Read the indicators managers watch: initial and final denial rate, average collection period, recovery rate, uncharged revenue.
  10. 10Present your résumé with a real final project, done in class, that you can show in an interview.
Syllabus

Five classes. A real bill in each one.

Each live class lasts 2 hours and follows the path money takes inside the hospital. Billing specialists and auditors learn together, because in real life one can't close a bill without the other. Before each class you receive written material and a short prep video; afterwards, the recording and a graded exercise.

Class 1 · 2h live

The revenue cycle and the market

How hospitals earn and lose money; private healthcare (ANS, payers, contracts, payment models) and SUS (funding, tables, accreditation); the roles of billing specialists and auditors; where revenue leaks.

Jargon you'll master
Revenue cyclecontractingfee-for-servicebundleDRGinitial denialaverage collection period
In-class practiceMap the revenue cycle of a real hospital and pinpoint the five points of loss.
Class 2 · 2h live

The insured hospital bill

Anatomy of the bill: daily rates, fees, supplies, drugs, OPME, professional fees, gases, diagnostics (SADT); tables and how they combine; reading the contract; pre-billing and closing.

Jargon you'll master
TUSSCBHPMAMBBrasíndiceSIMPROOPMEDUTpre-billingopen/closed bill
In-class practiceBuild and close a surgical inpatient bill from the medical record and the contract.
Class 3 · 2h live

TISS, submission and SUS billing

TISS forms (consultation, SP/SADT, inpatient, professional fees), XML, validation, submission and return; payer portals; in SUS, AIH, APAC, BPA, SIGTAP and the compatibility rules.

Jargon you'll master
TISSXMLbatchprotocolremittanceSIGTAPAIHAPACBPASIA/SUSSIH/SUSCNESCMD
In-class practiceGenerate and validate a TISS batch; build an AIH and find out why it would be rejected.
Class 4 · 2h live

Denials, appeals and negotiation

Types of denial (technical, administrative, linear, by DUT); remittance analysis; deciding what to appeal; writing the appeal; deadlines; negotiating with the payer; indicators.

Jargon you'll master
Technical denialadministrative denialdenial appealdisputepayment remittancerecovery rate
In-class practiceAnalyze a real payment remittance and write three appeals, with an acceptance answer key.
Class 5 · 2h live

Claims auditing and final project

Pre-audit, concurrent and retrospective audit; medical necessity and evidence in the medical record; audit opinion; OPME and high-cost items; ethics and LGPD; final project presentation and certificate.

Jargon you'll master
Prospective auditconcurrentretrospectivemedical necessityopinionOPME auditcounter-audit
In-class practiceAudit the bill built in class 2, issue the opinion and defend the charge in a simulation with the payer.

Support material included

Complete workbook for the five classes; recorded videos by topic to review whenever you want; revenue cycle glossary (private healthcare and SUS); denial appeal and audit opinion templates; bill closing checklist; access for 6 months.

Certificate

Hospital Billing and Claims Audit Program, Accrua Academy, 10 live hours + supplementary material, with the final project described on the back. Issued to those who attend at least 4 of the 5 classes and submit the project.

The Accrua Methodology

The bill first. Then the theory.

Most courses start with the ANS and end with the table. We start with a real, anonymized bill and bring in theory as it comes up: the contract that defines the table, the rule that explains the denial, the medical record that supports the appeal. It is the method we use to run the revenue cycle of the hospitals we serve, and it's how professionals actually learn day to day, just without taking months.

01

Bill in hand

Every class has a bill, a remittance or a medical record open on screen. You don't just watch; you close, audit and appeal.

02

Contract alongside

No item is charged without checking what the payer contract allows. It's the habit that separates those who lose to denials from those who prevent them.

03

Both sides of the table

Billing specialists and auditors learn together: those who bill understand what the auditor looks for; those who audit understand how the bill was built.

04

Real systems

Practice happens in the systems job postings ask for, not in a sample spreadsheet.

You leave with a final project of your own, a bill closed, denied, appealed and audited, to show at your first interview.

Technologies

The systems that show up in job postings. And what comes after them.

Billing and audit job postings ask for hospital system experience, and those without it are filtered out at screening. In the course you practice billing and audit routines in the most widely used environments in Brazil and, beyond them, on the Accrua platform, where artificial intelligence already handles the repetitive pipeline and the professional keeps the judgment.

MV (SOUL MV)Opening and closing bills, entering items, insured billingGuided demo
Philips TasyInpatient bill, OPME, TISS batch generationGuided demo
TOTVS SaúdeBilling and bill reviewGuided demo
TISS standard and payer portalsXML validation, submission, protocol, return and remittance; Orizon and major payer portalsGuided demo
SIGTAP, SISAIH01 and BPAProcedure lookup, building AIH and APAC, compatibility rulesPublic SUS tools
Accrua PlatformAI-assisted bill review, denial queue, suggested appeal, audit trail, revenue cycle indicatorsStudent access during the course
Career

Training is only half. The other half is where you'll work.

Accrua runs hospital revenue cycles and needs billing specialists and auditors. So do the hospitals we serve. And the whole market is looking for people with the qualifications you'll have. That's why every student who completes the course joins our talent pool and receives, before anyone else, the openings at Accrua and our clients.

Path 1

At Accrua

Openings for billing specialists, account analysts and auditors on the team that runs our clients' revenue cycles, with the platform you already know.

Path 2

At Accrua's client hospitals

Direct referral to the billing and audit teams of the hospitals we serve, who know the method and what the certificate means.

Path 3

In the market

A résumé with a final project, a recognized certificate and command of the systems job postings ask for. You choose where to go.

There's no obligation. The course creates no bond, exclusivity contract or minimum period with Accrua. The talent pool is a benefit you can accept or not when you complete the course.

See open positions at Accrua
Investment

R$ 840. Less than one month of the salary difference this knowledge pays.

Class 1 · starts Q1/2027
10x ofR$ 84.00interest-free on credit card

or R$ 756.00 upfront via Pix or boleto, with a 10% discount

Limited seats

What's included

  • 5 live 2-hour classes, with the recording available the next day
  • Workbook, videos by topic, glossary, appeal and opinion templates, closing checklist
  • Guided practice in market systems and on the Accrua platform
  • Final project graded individually
  • Accrua Academy certificate
  • Entry into the Accrua and client talent pool, with no obligation
Comparison

In the live-course price range, with what they don't offer.

Live billing and audit courses in Brazil cost between R$ 440 and R$ 900 and include neither system practice nor a path to employment. A postgraduate program in the field costs R$ 1,100 to R$ 17,500 and takes a year.

Guarantee

Attend the first class.

If it isn't what you expected, request a full refund within 7 days after class 1.

Who teaches

Classes taught by people who close hospital bills every week.

Accrua runs hospital revenue cycles with technology and a team of billing specialists and auditors who live and breathe denials, contracts and appeals. The course instructors are the same people who design and run this process at our clients. They don't teach what they read; they teach what they did yesterday.

Frequently asked questions

Do I need a college degree or healthcare experience?

No. The course starts from scratch and most billing positions require a high school diploma. For auditing, the market usually prefers technical or higher education in healthcare; the course prepares you for both tracks and you choose yours.

Are the classes live? What if I miss one?

They are live, online, 2 hours each, once a week [CONFIRMAR: dia e horário]. The recording is available the next day. To receive the certificate, you need to attend at least 4 of the 5 classes and submit the final project.

Will I actually use the systems or just watch slides?

Market hospital systems (MV, Tasy, TOTVS Saúde) and payer portals are presented in guided demos of real billing and audit routines. Hands-on practice happens on the Accrua platform and the public SUS tools.

Does the course cover SUS or only private insurance?

Both. Class 3 dedicates half its time to SUS (SIGTAP, AIH, APAC, BPA) and the written material covers the most common compatibility rules.

Do I have to work at Accrua afterwards?

No. There's no bond, exclusivity or minimum period. The talent pool is a door; you decide whether to walk through it.

How does payment work?

R$ 840 in up to 10 interest-free credit card installments, or R$ 756 upfront via Pix or boleto, with a 10% discount. Enrollment is confirmed immediately.

What if I don't like it?

Attend the first class. If it isn't for you, request a refund within 7 days after class 1.

When does the next class start?

In the first quarter of 2027 [CONFIRMAR: data]. Seats are limited because the final project is graded individually.

Is the certificate valid for public exams or postgraduate credit?

It is a non-degree course certificate, with workload and content described. It's useful for your résumé, recruitment processes and proof of supplementary hours where the institution accepts non-degree courses; it does not replace a postgraduate degree.

Between the bedside and the cash register there is a profession. The next class starts in Q1/2027.

Five classes, a real bill per class, the systems job postings ask for and an open door to work at Accrua, at our clients or wherever you want. R$ 840, in up to 10 interest-free installments.

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